IncentFit incident

503 errors on webapp (sitewide outage)

Resolved after 1 hour 33 minutes, affecting Web Application and Mobile Application, on October 11, 2021.

resolved Oct 11, 2021, 02:55 AM UTC

On Sunday afternoon we detected anomalous bot requests from an external service which overloaded our servers. We reconfigured our servers to no longer respond to those requests. We're monitoring the situation and working on changes to mitigate any future similar issues from occurring.

Started
Oct 11, 2021, 01:21 AM UTC
Resolved
Oct 11, 2021, 02:55 AM UTC
Duration
1h 33m
Detected by Pingoru
Oct 11, 2021, 01:21 AM UTC

Affected components

Web ApplicationMobile Application

Update timeline

  1. investigating Oct 11, 2021, 01:21 AM UTC

    We are currently investigating this issue.

  2. identified Oct 11, 2021, 02:46 AM UTC

    We have implemented a temporary fix, but are continuing to monitor the issue.

  3. monitoring Oct 11, 2021, 02:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 11, 2021, 02:55 AM UTC

    On Sunday afternoon we detected anomalous bot requests from an external service which overloaded our servers. We reconfigured our servers to no longer respond to those requests. We're monitoring the situation and working on changes to mitigate any future similar issues from occurring.

Your product runs on more than IncentFit

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →