IncentFit incident

SSO Login Outage

Resolved after 1 hour 34 minutes, affecting Login, on June 14, 2023.

identified Jun 14, 2023, 04:42 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jun 14, 2023, 03:31 PM UTC
Resolved
Jun 14, 2023, 05:06 PM UTC
Duration
1h 34m
Detected by Pingoru
Jun 14, 2023, 03:31 PM UTC

Affected components

Login

Update timeline

  1. investigating Jun 14, 2023, 03:31 PM UTC

    We are investigating reports of SSO no longer working on web and mobile app. Users who are still signed into the mobile app will not experience any issues. For employees who are submitting documentation to us, please email us at uploads(at)incentfit(dot)com.

  2. identified Jun 14, 2023, 04:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 14, 2023, 05:06 PM UTC

    This incident has been resolved.

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