Incapsula incident

[INC-1004] Potential CWAF issue on multiple Data Center

Minor Resolved View vendor source →

Incapsula experienced a minor incident on April 5, 2026 affecting Ashburn, VA (IAD) and Dallas, TX (DFW) and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2026, 02:02 PM UTC
Resolved
Apr 05, 2026, 02:55 PM UTC
Duration
53m
Detected by Pingoru
Apr 05, 2026, 02:02 PM UTC

Affected components

Ashburn, VA (IAD)Dallas, TX (DFW)London, UK (LCY)New York 1, NY (NYC)New York 2, NY (EWR)Paris, France (PAR)

Update timeline

  1. investigating Apr 05, 2026, 02:02 PM UTC

    Technical teams are investigating a potential CWAF issue in the (DFW, EWR, IAD, LCY, NYC, PAR) Data Center . Further updates to follow.

  2. monitoring Apr 05, 2026, 02:39 PM UTC

    The issue appears to be resolved at this time. We are continuing to monitor in order to ensure that service has returned to normal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

  3. resolved Apr 05, 2026, 02:55 PM UTC

    Service in the data centers have been restored to normal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.