Incapsula incident

[INC-1040] Imperva Management Portal Login Issue

Major Ongoing View vendor source →

Incapsula is currently experiencing a major incident affecting Cloud Security Management Platform, which began 1h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 07:22 PM UTC
Resolved
Ongoing
Duration
● 1h 15m
Detected by Pingoru
May 15, 2026, 07:22 PM UTC

Affected components

Cloud Security Management Platform

Update timeline

  1. investigating May 15, 2026, 07:22 PM UTC

    We have discovered a potential service degradation, affecting customers ability to log in to the Imperva Management Portal. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

  2. investigating May 15, 2026, 07:51 PM UTC

    Our technical teams are actively investigating the issue and working on remediation. Next update on this incident will be shared no later than 20:21 UTC.

  3. investigating May 15, 2026, 08:21 PM UTC

    Investigations are currently in progress, and the team is actively working on the issue. Next update on this incident will be shared no later than 20:51 UTC.