Incapsula incident
[INC-1027] Issues with the Imperva Management Portal
Incapsula is currently experiencing a major incident affecting Cloud Security Management Platform, which began 58 min ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 10, 2026, 12:10 PM UTC
We have discovered a potential service degradation, affecting intermittent issues loading various pages on the Management Console. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
- investigating May 10, 2026, 12:24 PM UTC
Investigations indicate that the scope of the impact also includes Imperva APIs, in addition to intermittent issues loading various pages on the Management Console. Technical teams continue to investigate. The next Status Update on this Incident will be provided no later than 12:54 UTC.
- identified May 10, 2026, 12:36 PM UTC
We have identified the issue causing intermittent issues with loading various pages on the Imperva Management Console, as well as impacting Imperva APIs. The team is actively working on remediation The next Status Update on this Incident will be provided no later than 13:06 UTC.