Resolved after 4 days 21 hours, affecting Risk Manager, on May 27, 2022.
"Impersonate functionality" has been restored. It may require admins to reactivate the option under My Details > Tick the check box 'impersonate user' and submit. We apologize for the inconvenience caused during this maintenance.
Affected components
Update timeline
- investigating May 27, 2022, 02:16 AM UTC
We are aware of an issue where the 'Impersonate' and the 'My Details' features are not functioning correctly. We have disabled this functionality in Test, Staging and Live Environments. Our engineers are working to resolve the issue. This status page will be updated regularly.
- investigating May 29, 2022, 10:23 PM UTC
The 'My Details' functionality has been restored. Our Development Team is still working on a restoring the Impersonate functionality.
- resolved May 31, 2022, 11:34 PM UTC
"Impersonate functionality" has been restored. It may require admins to reactivate the option under My Details > Tick the check box 'impersonate user' and submit. We apologize for the inconvenience caused during this maintenance.
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