Impac Risk Manager incident
Unable to view actions when using the new UI
Resolved after 8 hours 31 minutes, affecting Risk Manager, on November 3, 2022.
The view actions issue in the new UI has been resolved, and a fix implemented to Production. We sincerely apologize for the inconvenience caused, and appreciate your understanding while this was being resolved.
Affected components
Update timeline
- identified Nov 03, 2022, 11:06 PM UTC
We are aware of an issue where Risk Manager users are unable to view Action records on the action search page when the new User Interface is enabled, and the action record site field is empty. Our engineers are working to resolve the issue. The current workaround is turning on the old user interface for actions by clicking on Menu > Searching for and selecting 'Action Module Settings', and disabling the new interface. This status page will be updated regularly. We apologize for any inconvenience.
- resolved Nov 04, 2022, 07:37 AM UTC
The view actions issue in the new UI has been resolved, and a fix implemented to Production. We sincerely apologize for the inconvenience caused, and appreciate your understanding while this was being resolved.
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