Impac Risk Manager incident

Service Unavailable Error Message

Resolved after 3 days 8 hours, affecting Risk Manager, on June 29, 2023.

investigating Jun 29, 2023, 07:57 PM UTC

Users may receive a 'Service Unavailable HTTP Error 503. The service is unavailable.' error message when trying to access Risk Manager in our Public production environment only. Our Engineers are working on the issue and we'll keep you updated on the progress. We apologize for any inconvenience.

Started
Jun 29, 2023, 07:57 PM UTC
Resolved
Jul 03, 2023, 04:12 AM UTC
Duration
3d 8h
Detected by Pingoru
Jun 29, 2023, 07:57 PM UTC

Affected components

Risk Manager

Update timeline

  1. investigating Jun 29, 2023, 07:57 PM UTC

    Users may receive a 'Service Unavailable HTTP Error 503. The service is unavailable.' error message when trying to access Risk Manager in our Public production environment only. Our Engineers are working on the issue and we'll keep you updated on the progress. We apologize for any inconvenience.

  2. resolved Jul 03, 2023, 04:12 AM UTC

    This incident has been resolved.

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