Immersive Studio incident
Discovery Template – update issue / fix available
Ongoing since 08:37 PM UTC, affecting Discovery template.
We are aware of an issue affecting the Discovery template at some Immersive Room sites, which may prevent content from loading correctly following a recent update. A workaround is available. Affected users need to force the latest template to download again. This can be done by any of the following methods: Perform a Deep Sync in Immersive Studio Desktop. Save a new experience to the room. Unsave an existing experience, then save it again. Download a new scenario from All Content. These actions should trigger a fresh download of the Discovery template and restore affected content.
Affected components
Update timeline
- monitoring Nov 10, 2026, 08:37 PM UTC
We are aware of an issue affecting the Discovery template at some Immersive Room sites, which may prevent content from loading correctly following a recent update. A workaround is available. Affected users need to force the latest template to download again. This can be done by any of the following methods: Perform a Deep Sync in Immersive Studio Desktop. Save a new experience to the room. Unsave an existing experience, then save it again. Download a new scenario from All Content. These actions should trigger a fresh download of the Discovery template and restore affected content.
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