Resolved after 10 hours 39 minutes, affecting Jive Cloud US Region and Jive Cloud EU Region and 1 more, on July 27, 2026.
A fix has been implemented, and search capabilities have been restored for Jive Unity instances in the US and EU regions. We are monitoring the service to confirm continued stability.
Affected components
Update timeline
- investigating Jul 27, 2026, 09:40 AM UTC
We are currently investigating an issue affecting search capabilities for EU and US instance. Our infrastructure team is investigating this with top priority, we apologize for any inconvenience caused.
- monitoring Jul 27, 2026, 01:55 PM UTC
A fix has been implemented, and search capabilities have been restored for Jive Unity instances in the US and EU regions. We are monitoring the service to confirm continued stability.
- resolved Jul 27, 2026, 08:20 PM UTC
The search issues affecting certain Jive instances have been resolved.
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