Signatures down
Timeline · 1 update
- resolved May 06, 2026, 09:27 AM UTC
Signatures was down for 11:02 to 11:13 AM CEST, due to a misconfiguration in a CDN layer. We will be migrating our services to a more stable CDN over the coming months.
Idura Verify Outage History
Idura Verify is up right nowIdura Verify had 12 outages in the last 2 years totaling 31h 20m of downtime — averaging 0.5 incidents per month.
There were 12 Idura Verify outages since June 10, 2025 totaling 31h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.
High error rate for Signatures
Affected: Idura SignaturesBankID Signing (Norway)
Timeline · 5 updates
- investigating Apr 24, 2026, 06:09 PM UTC
We are seeing a high error rate for our Signatures product, related to our TSA and QES provider Stø/BankID.
- investigating Apr 24, 2026, 06:50 PM UTC
Our underlying TSA provider (Stø/BankID) is still down, which is affecting all signing operations. BankID QES/CSC is still down, which is affecting Norwegian BankID signing operations.
- investigating Apr 24, 2026, 08:09 PM UTC
TSA services have been restored - Signing with most eIDs is now working again. Signing with BankID is still down.
- investigating Apr 24, 2026, 08:15 PM UTC
Signing with BankID is still down. BankID is investigating the issue.
- resolved Apr 25, 2026, 06:34 AM UTC
Issues with the TSA provided by BankID was resolved around 22:15 CEST Issues with Signing provided by BankID was resolved around 05:27 CEST BankID reports that the "The outage in BankID Signing was experienced due to a maintenance."
Danish Address lookup is down
Affected: Danish Address Lookup
Timeline · 2 updates
- identified Apr 10, 2026, 07:42 AM UTC
The provider of Danish addresses ("CPR-kontoret") has acknowledged the problem affecting many of its customers. The are currently working on a fix, with no communicated ETA. Fingers crossed.
- resolved Apr 10, 2026, 10:06 AM UTC
The provider of Danish addresses ("CPR-kontoret") reports that the issue has been resolved.
Connection issues to criipto.id domains
Affected: Idura Verify Authentication CoreIdura Signatures
Timeline · 5 updates
- investigating Apr 07, 2026, 12:14 PM UTC
We have reports of users failing to connect to *.criipto.id based domains. We are investigating.
- investigating Apr 07, 2026, 12:35 PM UTC
We are continuing to investigate. Multiple network locations are unable to connect to Idura/Criipto domains, while some succeed, and we are still observing succesful logins.
- investigating Apr 07, 2026, 01:06 PM UTC
Users report, and Idura staff confirms, that mobile connections appear unaffected. Multiple network locations still fail, likely due to a faulty network location in Azure.
- monitoring Apr 07, 2026, 01:43 PM UTC
We have reports from customers and our own testing that the network issue is resolved. We will continue to monitor.
- resolved Apr 07, 2026, 02:01 PM UTC
This incident has been resolved.
Verify degraded
Affected: Idura Verify Authentication Core
Timeline · 3 updates
- investigating Mar 31, 2026, 09:34 AM UTC
The Verify service powering authentications is currently experiencing issues with an underlying infrastructure components. Service is degraded.
- monitoring Mar 31, 2026, 09:58 AM UTC
Between 11:30 and 11:39 (Copenhagen time), a system component exhibited intermittent erroneous behavior. 25 logins failed to complete succesfully during the time window. We continue to monitor the behavior closely.
- resolved Mar 31, 2026, 12:46 PM UTC
This incident has been resolved.
MitID instability
Affected: MitID (Denmark)
Timeline · 6 updates
- identified Mar 31, 2026, 07:24 AM UTC
IN Groupe reports that MitID Web sites and API services might experience instability.
- identified Mar 31, 2026, 08:16 AM UTC
Update from IN Groupe: The MitID Production infrastructure is still experiencing instability. We are working on solving the problem.
- identified Mar 31, 2026, 09:09 AM UTC
Update from IN Groupe: The MitID Production infrastructure is still experiencing instability. We are working on solving the problem. No ETAs provided.
- identified Mar 31, 2026, 10:05 AM UTC
Update from IN Groupe: The MitID Production infrastructure is still experiencing instability. We are working on solving the problem. No ETAs provided.
- identified Mar 31, 2026, 11:34 AM UTC
Update from IN Groupe: Update from IN Groupe: The MitID Production infrastructure is still experiencing instability. We are working on solving the problem. (Same update as previous updates, no new information or ETA)
- resolved Mar 31, 2026, 12:27 PM UTC
IN Groupe reports that the incident has been resolved.
MitID is down
Affected: MitID (Denmark)
Timeline · 2 updates
- identified Feb 27, 2026, 10:30 AM UTC
The provider of MitID; INGroupe reports that MitID is currently unavailable: https://www.digitaliser.dk/mitid/nyt-fra-mitid/2026/feb/driftsforstyrrelser-mitid
- resolved Feb 27, 2026, 11:27 AM UTC
MitID should be operational again: https://www.digitaliser.dk/mitid/nyt-fra-mitid/2026/feb/driftsforstyrrelser-mitid
Signatures API down
Affected: Idura Signatures
Timeline · 2 updates
- investigating Jan 22, 2026, 09:40 AM UTC
Signing via the Signatures API is currently available as the underlying TSA service has experienced a service disruption. We are investigating and establishing contact with the TSA provider (Stø / BankID BankAxept)
- resolved Jan 22, 2026, 09:45 AM UTC
Issues with connecting to the TSA provider appears to have resolved and signing operations are back to normal.
MitID down
Affected: MitID (Denmark)
Timeline · 2 updates
- investigating Jan 12, 2026, 08:46 AM UTC
Message from INGroupe: The MitID Production infrastructure is experiencing instability We are working on solving the problem. Incident: INC0868119 Start: 12.01.2026 @ 09:00 CET
- resolved Jan 12, 2026, 12:09 PM UTC
INGroupe reports that the issue is now solved
Issues with MitID Erhverv
Affected: MitID Business (Erhverv)
Timeline · 2 updates
- investigating Nov 25, 2025, 05:21 PM UTC
We are currently seeing an issue connecting to the NemLogin services that power MitID Erhverv and Local IdP. This affects users ability to login with MitID Erhverv, MitID for private citizens is not affected.
- resolved Nov 25, 2025, 06:00 PM UTC
NemLogin services appear to have restored, Local IdP and MitID Erhverv are working again.
FTN down
Affected: FTN (Finland)
Timeline · 3 updates
- investigating Nov 17, 2025, 07:56 PM UTC
We have observed issues connecting to Telia who helps power our FTN logins.
- resolved Nov 17, 2025, 08:25 PM UTC
Connection issues to Telia have been resolved. FTN is now operational again.
- postmortem Nov 18, 2025, 09:11 AM UTC
We have received the following details from Telia: > Last night we experienced couple of huge denial of service attacks between > > 2025-11-17 20:31:44 EET à 20:43:10 EET > > and also > > 2025-11-17 23:07:44 EET à 23:15:10 EET. > > Our defensing mechanism has probably been the reason for this outage. I will report this to our DDoS team. Sounds like a IP range whitelisting problem to me. As a future guard against this problem, Telia have now explicitly allow-listed our outbound IP addresses.
Danish MitID is down
Affected: MitID (Denmark)
Timeline · 3 updates
- identified Jun 18, 2025, 04:00 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 18, 2025, 04:44 AM UTC
From IN Groupe, the operator of MitID: The MitID Production infrastructure is still unavailable. We are working on solving the problem. Incident: INC0772812. Start: 18.06.2025 04:55 CEST. Impact: MitID is unavailable. FURTHER INFORMATION When new information is available.
- resolved Jun 18, 2025, 04:58 AM UTC
According to IN Groupe, we’re back up: MitID is now back to normal operation. Incident: INC0772812. Start: 18.06.2025 04:55 CEST. Stop: 18.06.2025 06:40 CEST.