Idura Verify incident

FTN down

Resolved after 28 minutes, affecting FTN (Finland), on November 17, 2025.

postmortem Nov 18, 2025, 09:11 AM UTC

We have received the following details from Telia: > Last night we experienced couple of huge denial of service attacks between > > 2025-11-17 20:31:44 EET à 20:43:10 EET > > and also > > 2025-11-17 23:07:44 EET à 23:15:10 EET. > > Our defensing mechanism has probably been the reason for this outage. I will report this to our DDoS team. Sounds like a IP range whitelisting problem to me. As a future guard against this problem, Telia have now explicitly allow-listed our outbound IP addresses.

Started
Nov 17, 2025, 07:56 PM UTC
Resolved
Nov 17, 2025, 08:25 PM UTC
Duration
28m
Detected by Pingoru
Nov 17, 2025, 07:56 PM UTC

Affected components

FTN (Finland)

Update timeline

  1. investigating Nov 17, 2025, 07:56 PM UTC

    We have observed issues connecting to Telia who helps power our FTN logins.

  2. resolved Nov 17, 2025, 08:25 PM UTC

    Connection issues to Telia have been resolved. FTN is now operational again.

  3. postmortem Nov 18, 2025, 09:11 AM UTC

    We have received the following details from Telia: > Last night we experienced couple of huge denial of service attacks between > > 2025-11-17 20:31:44 EET à 20:43:10 EET > > and also > > 2025-11-17 23:07:44 EET à 23:15:10 EET. > > Our defensing mechanism has probably been the reason for this outage. I will report this to our DDoS team. Sounds like a IP range whitelisting problem to me. As a future guard against this problem, Telia have now explicitly allow-listed our outbound IP addresses.

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