Idura Verify incident

Verify degraded

Resolved after 3 hours 11 minutes, affecting Idura Verify Authentication Core, on March 31, 2026.

monitoring Mar 31, 2026, 09:58 AM UTC

Between 11:30 and 11:39 (Copenhagen time), a system component exhibited intermittent erroneous behavior. 25 logins failed to complete succesfully during the time window. We continue to monitor the behavior closely.

Started
Mar 31, 2026, 09:34 AM UTC
Resolved
Mar 31, 2026, 12:46 PM UTC
Duration
3h 11m
Detected by Pingoru
Mar 31, 2026, 09:34 AM UTC

Affected components

Idura Verify Authentication Core

Update timeline

  1. investigating Mar 31, 2026, 09:34 AM UTC

    The Verify service powering authentications is currently experiencing issues with an underlying infrastructure components. Service is degraded.

  2. monitoring Mar 31, 2026, 09:58 AM UTC

    Between 11:30 and 11:39 (Copenhagen time), a system component exhibited intermittent erroneous behavior. 25 logins failed to complete succesfully during the time window. We continue to monitor the behavior closely.

  3. resolved Mar 31, 2026, 12:46 PM UTC

    This incident has been resolved.

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