Idura Verify incident

Signatures API down

Critical Resolved View vendor source →

Idura Verify experienced a critical incident on July 7, 2025 affecting Idura Signatures, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 12:11 PM UTC
Resolved
Jul 07, 2025, 12:17 PM UTC
Duration
5m
Detected by Pingoru
Jul 07, 2025, 12:11 PM UTC

Affected components

Idura Signatures

Update timeline

  1. investigating Jul 07, 2025, 12:11 PM UTC

    Our Signatures API is failing to start after a deployment, we are rolling back the deployment.

  2. investigating Jul 07, 2025, 12:11 PM UTC

    Our Signatures API is failing to start after a deployment, we are rolling back the deployment.

  3. resolved Jul 07, 2025, 12:17 PM UTC

    Our initial assesment of impact was incorrect. While our exception rate did go up it did not actually affect API requests and responses. API is fully operational.