Idura Verify incident

Increased error rate for NO BankID Signing

Critical Resolved View vendor source →

Idura Verify experienced a critical incident on June 10, 2026 affecting BankID Signing (Norway), lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 11:15 AM UTC
Resolved
Jun 10, 2026, 02:41 PM UTC
Duration
3h 25m
Detected by Pingoru
Jun 10, 2026, 11:15 AM UTC

Affected components

BankID Signing (Norway)

Update timeline

  1. investigating Jun 10, 2026, 11:15 AM UTC

    We are seeing errors for 25% of requests to the Norwegian BankID Signing API, we are investigating.

  2. investigating Jun 10, 2026, 11:20 AM UTC

    All requests to Norwegian BankID Signing are now failing. We are investigating and have reached out to NO BankID

  3. investigating Jun 10, 2026, 11:24 AM UTC

    Norwegian BankID/Stø have received our support request - They report they are seeing issues and are looking into them.

  4. identified Jun 10, 2026, 11:36 AM UTC

    Norwegian BankID/Stø report that they have identified the issue and are working on a fix.

  5. identified Jun 10, 2026, 12:12 PM UTC

    Norwegian BankID/Stø have reported that they are continuing to work on a fix for this issue.

  6. identified Jun 10, 2026, 01:22 PM UTC

    Norwegian BankID have reported that they are continuing to work on a fix for this issue.

  7. identified Jun 10, 2026, 02:24 PM UTC

    Norwegian BankID have reported that they are continuing to work on a fix for this issue.

  8. monitoring Jun 10, 2026, 02:37 PM UTC

    Our monitoring shows less errors from Norwegian BankID Signing, we are waiting from official word from BankID.

  9. resolved Jun 10, 2026, 02:41 PM UTC

    Norwegian BankID has provided an update: "A fix has been implemented and we are monitoring the results."