Idura Verify experienced a critical incident on September 8, 2025 affecting Idura Signatures, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Idura Signatures
Update timeline
- investigating Sep 08, 2025, 09:50 AM UTC
We are currently investigating an issue with SSL communication between Signatures and Verify
- monitoring Sep 08, 2025, 10:04 AM UTC
The issue has been resolved. We are still investigating the root cause.
- resolved Sep 08, 2025, 01:18 PM UTC
Root cause has been identified and a mitigation has been applied for future similar issues.