Idomoo incident

Service Update: Video Generation

Resolved after 4 minutes, on September 19, 2026.

resolved Sep 19, 2026, 05:03 AM UTC

The performance issues affecting video generation have been resolved. Systems are operating normally, and processing times have returned to standard levels. We appreciate your patience while we addressed this.

Started
Sep 19, 2026, 04:58 AM UTC
Resolved
Sep 19, 2026, 05:03 AM UTC
Duration
4m
Detected by Pingoru
Sep 19, 2026, 04:58 AM UTC

Update timeline

  1. investigating Sep 19, 2026, 04:58 AM UTC

    have identified a performance degradation affecting video generation services in the US region. Users may experience longer-than-usual processing times. We are working to restore standard performance levels and appreciate your patience.

  2. resolved Sep 19, 2026, 05:03 AM UTC

    The performance issues affecting video generation have been resolved. Systems are operating normally, and processing times have returned to standard levels. We appreciate your patience while we addressed this.

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