Major Outage: High latencies on v4 endpoints
Timeline · 2 updates
- investigating Jul 16, 2026, 04:49 AM UTC
We are currently investigating the issue
- resolved Jul 16, 2026, 05:00 AM UTC
This incident has been resolved
Ideogram had 15 outages in the last 2 years totaling 8h 26m of downtime — averaging 0.6 incidents per month.
There were 15 Ideogram outages since June 12, 2025 totaling 8h 26m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating the issue
This incident has been resolved
We are currently investigating the issue.
A fix has been implemented and we are monitoring.
This incident has been resolved.
We are currently investigating this issue
All generation/edit endpoints should be recovering now.
This incident has been resolved.
We are currently investigated the high latency and outage on 2.0
This incident has been resolved
Ideogram.ai and api.ideogram.ai are currently unreachable due to an outage with Cloudflare. We are working on alternatives.
This incident has been resolved
We have identified the issue are are working on a fix
This incident has been resolved.
We are currently investigating the outage.
We have a mitigation in place and expect a resolution in ~10 minutes.
3.0 Generate with Turbo and Default Rendering speeds has recovered, however, we are still working on bringing 3.0 Flash back up.
This incident has been resolved.
The issue has been identified and a mitigation is in place.
The incident has been resolved
We are experiencing a major outage on character reference based generation requests and are working on a fix
We are currently monitoring the fix, we expect a resolution in ~5 minutes
Our API for character reference conditioned generations has returned to normal operation.
We are still investigating the root cause of the issue. We are back to normal operation for now.
We are experiencing an outage on reframe and have identified the issue. A fix is in progress.
This incident has been resolved.
We are experiencing an outage on our character edit and generation endpoints. We have identified the issue and are actively working on a fix.
We are continuing to work on a fix for this issue.
Character generation and edit functionality is back to normal now.
We are currently experiencing elevated latency and error rates on requests involving character references and are actively working on mitigating the issue.
We are actively monitoring a fix
This incident has been resolved.
The /generate and /remix endpoints are experiencing an outage. We are actively investigating the source of the issue.
We are continuing to investigate this issue.
This incident has been resolved.
We're experiencing an elevated level of API errors and are currently looking into the issue.
This incident has been resolved.