Ideogram incident

Major outage

Critical Resolved View vendor source →

Ideogram experienced a critical incident on November 17, 2025 affecting API, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 02:59 PM UTC
Resolved
Nov 17, 2025, 04:03 PM UTC
Duration
1h 4m
Detected by Pingoru
Nov 17, 2025, 02:59 PM UTC

Affected components

API

Update timeline

  1. investigating Nov 17, 2025, 02:59 PM UTC

    We are currently investigating the outage.

  2. identified Nov 17, 2025, 03:24 PM UTC

    We have a mitigation in place and expect a resolution in ~10 minutes.

  3. identified Nov 17, 2025, 03:51 PM UTC

    3.0 Generate with Turbo and Default Rendering speeds has recovered, however, we are still working on bringing 3.0 Flash back up.

  4. resolved Nov 17, 2025, 04:03 PM UTC

    This incident has been resolved.