Ideogram incident

Outage on Character Edit and Generation Endpoints

Critical Resolved View vendor source →

Ideogram experienced a critical incident on September 1, 2025 affecting API, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2025, 02:29 PM UTC
Resolved
Sep 01, 2025, 02:36 PM UTC
Duration
7m
Detected by Pingoru
Sep 01, 2025, 02:29 PM UTC

Affected components

API

Update timeline

  1. identified Sep 01, 2025, 02:29 PM UTC

    We are experiencing an outage on our character edit and generation endpoints. We have identified the issue and are actively working on a fix.

  2. identified Sep 01, 2025, 02:29 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 01, 2025, 02:36 PM UTC

    Character generation and edit functionality is back to normal now.