Ideogram experienced a major incident on August 19, 2025 affecting API, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- identified Aug 19, 2025, 06:25 PM UTC
We are currently experiencing elevated latency and error rates on requests involving character references and are actively working on mitigating the issue.
- monitoring Aug 19, 2025, 06:41 PM UTC
We are actively monitoring a fix
- resolved Aug 19, 2025, 06:44 PM UTC
This incident has been resolved.