IBM Security incident
IBM Verify (multiple regions) experiencing issues with SMS deliveries
Notice Vendor's status page →
Ongoing since 08:43 AM UTC, affecting Authentication with Cloud Directory and Authentication with Cloud Directory (Cluster A) and 1 more.
Issues with delivery has been identified and actions implemented to restore. However there are still some open issues with voice and SMS that we are still investigating.
Affected components
Authentication with Cloud DirectoryAuthentication with Cloud Directory (Cluster A)Authentication with Cloud Directory
Update timeline
- investigating Oct 29, 2026, 08:43 AM UTC
IBM Verify. Users may be experiencing issues with SMS delivery. IBM teams are actively investigating.
- identified Oct 29, 2026, 09:59 AM UTC
Issues with delivery has been identified and actions implemented to restore. However there are still some open issues with voice and SMS that we are still investigating.
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