IBM Security incident

IBM Verify (multiple regions) experiencing issues with SMS deliveries

Ongoing since 08:43 AM UTC, affecting Authentication with Cloud Directory and Authentication with Cloud Directory (Cluster A) and 1 more.

identified Oct 29, 2026, 09:59 AM UTC

Issues with delivery has been identified and actions implemented to restore. However there are still some open issues with voice and SMS that we are still investigating.

Started
Oct 29, 2026, 08:43 AM UTC
Resolved
Ongoing
Duration
● 2h 23m
Detected by Pingoru
Oct 29, 2026, 08:43 AM UTC

Affected components

Authentication with Cloud DirectoryAuthentication with Cloud Directory (Cluster A)Authentication with Cloud Directory

Update timeline

  1. investigating Oct 29, 2026, 08:43 AM UTC

    IBM Verify. Users may be experiencing issues with SMS delivery. IBM teams are actively investigating.

  2. identified Oct 29, 2026, 09:59 AM UTC

    Issues with delivery has been identified and actions implemented to restore. However there are still some open issues with voice and SMS that we are still investigating.

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