IBM Security incident

IBM Verify (US Region) experiencing service impacting issues.

Ongoing since 01:52 PM UTC, affecting Authentication with Cloud Directory (Cluster A) and Authentication with SAML Identity Provider (Cluster A) and 1 more.

monitoring Oct 22, 2026, 02:56 PM UTC

Latency issues are mitigated. IBM engineers are still investigating the cause.

Started
Oct 22, 2026, 01:52 PM UTC
Resolved
Ongoing
Duration
● 1d 5h
Detected by Pingoru
Oct 22, 2026, 01:52 PM UTC

Affected components

Authentication with Cloud Directory (Cluster A)Authentication with SAML Identity Provider (Cluster A)Authentication with IBMid for admin users (Cluster A)Authentication with External LDAP (Cluster A)User ID and password authentication from API (Cluster A)Single sign on for SAML applications (Cluster A)Single sign on for OIDC applications (Cluster A)Application Onboarding (Cluster A)Cloud Directory Users and Groups management (Cluster A)User and Group management with API client (Cluster A)

Update timeline

  1. investigating Oct 22, 2026, 01:52 PM UTC

    IBM Verify (US Region Cluster A/B) customers may be experiencing issues with the service. We are currently investigating.

  2. investigating Oct 22, 2026, 02:11 PM UTC

    We are continuing to investigate the issue. Customers may experience increased latency when processing. We are continuing to investigate.

  3. monitoring Oct 22, 2026, 02:56 PM UTC

    Latency issues are mitigated. IBM engineers are still investigating the cause.

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