iAdvize incident

P0 - Platform disruptions

Critical Resolved View vendor source →

iAdvize experienced a critical incident on April 9, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 10:05 AM UTC
Resolved
Apr 09, 2026, 09:58 AM UTC
Duration
—
Detected by Pingoru
Apr 09, 2026, 10:05 AM UTC

Update timeline

  1. resolved Apr 09, 2026, 10:05 AM UTC

    We experienced minor slowdowns starting at 11:00. From 11:40, there was a spike in errors: Agents were unable to log in to the desk, no conversations were received, and there were slowdowns on the admin side in particular. The issue has now been resolved, but we continue to monitor the situation. Thank you for your understanding.