Resolved after 22 minutes, affecting Hyra (API) and Hyra (Activity Tracking) and 1 more, on December 6, 2025.
Due to an issue with an upstream provider we are currently seeing elevated latency and error rates for US East edge. The provider is looking into the issue and we will provide an update once this has been resolved.
Affected components
Hyra (API)Hyra (Activity Tracking)Developer Platform (Developer API)Hyra (API)Developer Platform (Developer API)
Update timeline
- investigating Dec 06, 2025, 10:47 AM UTC
Due to an issue with an upstream provider we are currently seeing elevated latency and error rates for US East edge. The provider is looking into the issue and we will provide an update once this has been resolved.
- resolved Dec 06, 2025, 11:09 AM UTC
This incident has been resolved.
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