Hyra incident

Elevated API Errors

Resolved after 20 minutes, affecting Hyra (API) and Developer Platform (Developer API) and 1 more, on December 16, 2025.

resolved Dec 16, 2025, 09:27 AM UTC

Service is now healthy. Further migration work will be conducted once the upstream provider has fully recovered. As service is now healthy, this incident is being resolved.

Started
Dec 16, 2025, 09:07 AM UTC
Resolved
Dec 16, 2025, 09:27 AM UTC
Duration
20m
Detected by Pingoru
Dec 16, 2025, 09:07 AM UTC

Affected components

Hyra (API)Developer Platform (Developer API)Hyra (API)Developer Platform (Developer API)

Update timeline

  1. investigating Dec 16, 2025, 09:07 AM UTC

    We are experiencing elevated API Errors. An upstream provider is currently experiencing issues. We are monitoring the issue closely.

  2. resolved Dec 16, 2025, 09:27 AM UTC

    Service is now healthy. Further migration work will be conducted once the upstream provider has fully recovered. As service is now healthy, this incident is being resolved.

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