Hyperstack incident

CA1 - Temporary Storage Performance Degradation

Minor Resolved View vendor source →

Hyperstack experienced a minor incident on May 1, 2025 affecting Canada 1 Datacentre, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
May 01, 2025, 12:36 AM UTC
Resolved
May 02, 2025, 08:07 PM UTC
Duration
1d 19h
Detected by Pingoru
May 01, 2025, 12:36 AM UTC

Affected components

Canada 1 Datacentre

Update timeline

  1. investigating May 01, 2025, 12:36 AM UTC

    We are currently addressing an issue within our CA1 region storage cluster. One of the storage nodes has experienced a failure and is being removed from the cluster. While the system is designed to self-heal and redistribute data automatically, you may notice temporary performance degradation during this process. Our engineering team is actively monitoring the situation to ensure a swift and smooth recovery. We will provide updates as the recovery progresses.

  2. monitoring May 01, 2025, 12:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 02, 2025, 08:07 PM UTC

    All maintenance on the storage cluster has completed successfully and all active monitoring checks are returning healthy results.