Hyperstack experienced a minor incident on May 19, 2025 affecting Canada 1 Datacentre, lasting 21h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Canada 1 Datacentre
Update timeline
- investigating May 19, 2025, 01:15 AM UTC
We are currently performing a storage expansion in our CA1 region to support future growth and improve performance. Impact: There is no expected disruption to running workloads. However, clients may experience minor performance variations during data rebalancing. We appreciate your patience and understanding. If you encounter any issues, please contact our support team.
- monitoring May 19, 2025, 01:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2025, 11:01 PM UTC
The storage expansion in CA1 has finished. Thank you for your understanding.