Hyperstack incident

CA1 - Temporary Storage Performance Degradation

Minor Resolved View vendor source →

Hyperstack experienced a minor incident on June 2, 2025 affecting Canada 1 Datacentre, lasting 16h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2025, 04:14 PM UTC
Resolved
Jun 03, 2025, 08:18 AM UTC
Duration
16h 3m
Detected by Pingoru
Jun 02, 2025, 04:14 PM UTC

Affected components

Canada 1 Datacentre

Update timeline

  1. investigating Jun 02, 2025, 04:14 PM UTC

    We are currently addressing an issue within our CA1 region storage cluster. One of the storage nodes has experienced a failure and is being investigated. While the system is designed to self-heal and redistribute data automatically, you may notice temporary performance degradation during this process. Our engineering team is actively monitoring the situation to ensure a swift and smooth recovery. We will provide updates as the recovery progresses.

  2. monitoring Jun 02, 2025, 10:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 03, 2025, 08:18 AM UTC

    This incident has been resolved.