Hyperstack incident

Connectivity issues to Hyperstack VMs and Portal

Notice Resolved View vendor source →

Hyperstack experienced a notice incident on September 24, 2025 affecting Norway 1 Datacentre and Canada 1 Datacentre and 1 more component, lasting 16h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 10:31 AM UTC
Resolved
Sep 25, 2025, 02:33 AM UTC
Duration
16h 2m
Detected by Pingoru
Sep 24, 2025, 10:31 AM UTC

Affected components

Norway 1 DatacentreCanada 1 DatacentreHyperstack PortalHyperstack API

Update timeline

  1. monitoring Sep 24, 2025, 10:31 AM UTC

    We are aware of intermittent connectivity issues affecting access to Hyperstack VMs and the portal. - The issue appears to be related to internet routing, impacting certain regions (notably Asia). - This is not isolated to a specific ISP or customer environment. Our team is actively monitoring and investigating. Connectivity should be restored automatically as routing stabilises.

  2. resolved Sep 25, 2025, 02:33 AM UTC

    This incident has been resolved.