Hyperstack experienced a major incident on May 21, 2026 affecting Hyperstack Portal and Infrahub Customer Portal and 1 more component, lasting 3h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Hyperstack PortalInfrahub Customer PortalHyperstack API
Update timeline
- investigating May 21, 2026, 06:33 PM UTC
Some customers may be unable to access the Hyperstack console or related services. We are working to restore access as quickly as possible.
- monitoring May 21, 2026, 07:35 PM UTC
We have identified the issue and implemented a fix. Services have recovered, and customers should now be able to access the console normally. We will continue to monitor for stability.
- resolved May 21, 2026, 09:35 PM UTC
This incident has been resolved.