Hyperstack experienced a major incident on July 7, 2026 affecting Canada 1 Datacentre and Hyperstack Portal and 1 more component, lasting 9h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Canada 1 DatacentreHyperstack PortalInfrahub Customer PortalHyperstack API
Update timeline
- investigating Jul 07, 2026, 11:16 PM UTC
We are currently investigating an issue in the Canada-1 region following emergency maintenance. This has resulted in some hosts not becoming active following reboot. This has also resulted in a reduced selection of deployments available. We are working to resolve this issue as soon as possible.
- resolved Jul 08, 2026, 09:09 AM UTC
This incident has been resolved.