Hyperstack experienced a minor incident on July 30, 2026 affecting Hyperstack Portal, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2026, 11:25 AM UTC
As previously communicated via email we are currently in the process of transitioning the Hyperstack Support Solution. We will be temporarily disabling the Live Chat option but we will still be able to respond to queries over email via [email protected]. We apologies for any inconvenience caused by this.
- resolved Jul 30, 2026, 02:45 PM UTC
The transition of the Hyperstack Support Solution is still in progress and we are adjusting this update for the Hyperstack Portal to be in a Maintenance window. The Live Chat option is still currently disable but we will still be able to respond to queries over email via [email protected]. We apologies for any inconvenience caused by this.