Hyperstack incident
Emergency Maintenance - Hyperstack Platform and API Services
Hyperstack experienced a major incident on August 27, 2026 affecting Hyperstack Portal and Hyperstack API, lasting 11h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 27, 2026, 10:18 AM UTC
We are performing an emergency maintenance on the Hyperstack platform and API Services to address a platform issue. During this window, the Hyperstack console and public API may be unavailable or return errors. Existing running workloads (VMs, containers, and Kubernetes clusters) are not affected and continue to run; only management-plane operations are impacted. We expect our services to be restored soon. We will post an update every 60 minutes or sooner if the situation changes. We apologise for the short notice and any disruption caused.
- investigating Aug 27, 2026, 10:19 AM UTC
We are continuing to investigate this issue.
- identified Aug 27, 2026, 12:27 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 27, 2026, 05:57 PM UTC
A fix has been applied and the services are returning to normal operation. The console will be accessible again in a while along with the API services.
- resolved Aug 27, 2026, 09:42 PM UTC
Emergency maintenance is complete. The Hyperstack console and API Services have been restored and are operating normally. All components have returned to full service . If you continue to experience issues, please contact our support team at [email protected] Thank you for your patience.