Resolved after 57 minutes, on November 3, 2026.
Affected component: Document processing, EU production Incident start: 09:45 CET. Incident end: 10:42 CET. Incident description: Some documents experienced processing delays due to a backlog in our extraction service. Our team identified the affectedsdocuments and prepared a mitigation. The backlog subsequently cleared, and document processing resumed. We are reviewing additional safeguards to reduce the risk of recurrence.
Update timeline
- resolved Nov 03, 2026, 09:30 AM UTC
Affected component: Document processing, EU production Incident start: 09:45 CET. Incident end: 10:42 CET. Incident description: Some documents experienced processing delays due to a backlog in our extraction service. Our team identified the affectedsdocuments and prepared a mitigation. The backlog subsequently cleared, and document processing resumed. We are reviewing additional safeguards to reduce the risk of recurrence.
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