- Detected by Pingoru
- Oct 01, 2026, 05:02 AM UTC
- Resolved
- Oct 01, 2026, 09:05 AM UTC
- Duration
- 4h 3m
Affected: Agent Deployment and CommunicationIncident ReportsITDRSIEM
Timeline · 6 updates
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investigating Oct 01, 2026, 05:02 AM UTC
We are experiencing delayed signal generation affecting our SOC response time and are currently investigating the issue.
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identified Oct 01, 2026, 05:35 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Oct 01, 2026, 05:40 AM UTC
A fix has been implemented and signal generation + detections are returning to normal. SOC response continues to be delayed.
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monitoring Oct 01, 2026, 05:41 AM UTC
We are continuing to monitor for any further issues.
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monitoring Oct 01, 2026, 05:43 AM UTC
We are continuing to monitor for any further issues.
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resolved Oct 01, 2026, 09:05 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 30, 2026, 10:29 PM UTC
- Resolved
- Oct 03, 2026, 04:16 AM UTC
- Duration
- 2d 5h
Affected: ITDR
Timeline · 5 updates
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investigating Sep 30, 2026, 10:29 PM UTC
We have noticed a delay in events being sent to us by Microsoft and are investigating the issue.
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monitoring Oct 01, 2026, 12:38 AM UTC
We've identified an intermittent lag in events from Microsoft. We are working with our partners at Microsoft and providing them with information on any affected customers.
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monitoring Oct 01, 2026, 08:50 PM UTC
Microsoft has identified the cause of the lag and expect the latency to drop over the next 24 hours. We will continue to monitor and share information as we receive it.
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monitoring Oct 02, 2026, 02:12 PM UTC
We have observed a significant improvement in the data lag coming from Microsoft. We will continue to monitor to ensure this trend continues, and will share additional information if any becomes available.
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resolved Oct 03, 2026, 04:16 AM UTC
Data ingest lag from Microsoft has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 31, 2026, 04:53 PM UTC
- Resolved
- Sep 20, 2026, 09:18 PM UTC
- Duration
- 20d 4h
Affected: ITDR
Timeline · 8 updates
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investigating Aug 31, 2026, 04:53 PM UTC
We have noticed a slight delay in our ITDR ingestion pipeline, and are investigating the cause.
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identified Aug 31, 2026, 05:37 PM UTC
We've identified that the cause of our ingestion delay is from a degradation in Microsoft's M365 APIs. No GWS customer are affected. We're working through our partner channels to get this resolved, and will update this page as soon as we know more information.
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monitoring Sep 01, 2026, 10:09 PM UTC
We're continuing to work with our partners at Microsoft, who have identified the cause of the delay and are in the process of implementing a fix. We are still seeing intermittent delays of up to 4 hours for some customers. We will continue to provide updates as soon as more information becomes available.
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monitoring Sep 11, 2026, 03:55 PM UTC
We are continuing to provide information about any affected customers to our partners at Microsoft. Intermittent delays continue to show up for a small set of affected customers.
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monitoring Sep 14, 2026, 06:49 PM UTC
We are continuing to work with Microsoft to resolve the intermittent delays for a small set of affected customers.
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monitoring Sep 16, 2026, 02:53 PM UTC
Our partners at Microsoft are in the process of rolling out a fix across the affected tenants. We are monitoring the effect and providing information to them on the effectiveness of this solution.
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monitoring Sep 17, 2026, 03:18 PM UTC
Our partners at Microsoft have deployed a fix for the affected customers which will roll out over the remainder of this week and into the weekend. We will continue working with them to verify the fix is working as intended.
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resolved Sep 20, 2026, 09:18 PM UTC
Microsoft has deployed additional fixes to their infrastructure, and our internal telemetry is back to showing normal ingest timing for events. This incident is now resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 23, 2026, 06:58 PM UTC
- Resolved
- Jul 23, 2026, 08:03 PM UTC
- Duration
- 1h 4m
Affected: ITDR
Timeline · 2 updates
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monitoring Jul 23, 2026, 06:58 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 23, 2026, 08:03 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 02, 2026, 12:57 AM UTC
- Resolved
- Jul 02, 2026, 02:28 AM UTC
- Duration
- 1h 30m
Affected: Management Portal (huntress.io)
Timeline · 4 updates
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investigating Jul 02, 2026, 12:57 AM UTC
We are currently investigating an issue affecting the management portal for users located in Australia, New Zealand, and the surrounding Oceania region
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investigating Jul 02, 2026, 01:39 AM UTC
We are continuing to investigate this issue.
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monitoring Jul 02, 2026, 01:55 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 02, 2026, 02:28 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 04, 2026, 01:38 AM UTC
- Resolved
- Jun 04, 2026, 02:51 AM UTC
- Duration
- 1h 12m
Affected: ITDRSIEM
Timeline · 4 updates
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investigating Jun 04, 2026, 01:38 AM UTC
We are investigating delays in signal processing for ITDR, EDR and SIEM.
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identified Jun 04, 2026, 02:10 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jun 04, 2026, 02:39 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jun 04, 2026, 02:51 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 08, 2026, 12:49 AM UTC
- Resolved
- May 08, 2026, 02:27 AM UTC
- Duration
- 1h 37m
Affected: Management Portal (huntress.io)Huntress Web (huntress.com)Agent Deployment and CommunicationSecurity Awareness TrainingIncident ReportsITDRSIEM
Timeline · 5 updates
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investigating May 08, 2026, 12:49 AM UTC
We are currently investigating this issue.
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investigating May 08, 2026, 01:24 AM UTC
Amazon Web Services is experiencing an outage which is impacting our ability to remediate. Investigation is ongoing.
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identified May 08, 2026, 02:09 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring May 08, 2026, 02:10 AM UTC
We have taken action to mitigate the effects of the AWS outage and are continuing to monitor.
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resolved May 08, 2026, 02:27 AM UTC
We have shifted resources off of the affected AWS zone and are not seeing any further issues.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 09:22 PM UTC
- Resolved
- May 03, 2026, 01:38 AM UTC
- Duration
- 4h 15m
Affected: Management Portal (huntress.io)Incident Reports
Timeline · 4 updates
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identified May 02, 2026, 09:22 PM UTC
The issue has been identified and a fix is being implemented.
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identified May 02, 2026, 09:36 PM UTC
We are continuing to work on a fix for this issue.
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identified May 02, 2026, 11:20 PM UTC
We're currently experiencing an issue with our outbound calling provider, which is temporarily preventing our automated incident notification phone calls and voice-based verification/MFA codes from going out. SMS notifications are still being delivered as expected. A workaround has been implemented while we continue to work with the vendor on resolution.
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resolved May 03, 2026, 01:38 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 25, 2026, 02:03 AM UTC
- Resolved
- Apr 25, 2026, 12:01 PM UTC
- Duration
- 9h 57m
Affected: Management Portal (huntress.io)Agent Deployment and CommunicationIncident ReportsITDRSIEM
Timeline · 6 updates
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investigating Apr 25, 2026, 02:03 AM UTC
We are currently investigating an issue causing occasional timeouts across services.
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identified Apr 25, 2026, 02:22 AM UTC
The issue has been identified and a fix is being implemented.
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identified Apr 25, 2026, 03:52 AM UTC
We are continuing to work on a fix for this issue, and we're seeing positive changes.
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identified Apr 25, 2026, 08:42 AM UTC
We are continuing to work on a fix for this issue.
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monitoring Apr 25, 2026, 10:20 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 25, 2026, 12:01 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 21, 2026, 04:43 PM UTC
- Resolved
- Apr 21, 2026, 07:51 PM UTC
- Duration
- 3h 8m
Affected: Agent Deployment and CommunicationIncident Reports
Timeline · 4 updates
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investigating Apr 21, 2026, 04:43 PM UTC
We are currently investigating this issue.
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identified Apr 21, 2026, 04:45 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Apr 21, 2026, 05:01 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 21, 2026, 07:51 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 16, 2026, 05:28 PM UTC
- Resolved
- Apr 16, 2026, 09:15 PM UTC
- Duration
- 3h 47m
Affected: Management Portal (huntress.io)Agent Deployment and CommunicationSecurity Awareness TrainingIncident ReportsITDRSIEM
Timeline · 4 updates
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investigating Apr 16, 2026, 05:28 PM UTC
We are currently investigating this issue.
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identified Apr 16, 2026, 05:28 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Apr 16, 2026, 05:33 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 16, 2026, 09:15 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 10, 2026, 08:06 PM UTC
- Resolved
- Apr 10, 2026, 08:46 PM UTC
- Duration
- 40m
Affected: Management Portal (huntress.io)
Timeline · 4 updates
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identified Apr 10, 2026, 08:06 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Apr 10, 2026, 08:11 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Apr 10, 2026, 08:14 PM UTC
We are continuing to monitor for any further issues.
-
resolved Apr 10, 2026, 08:46 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 01, 2026, 05:14 PM UTC
- Resolved
- Apr 01, 2026, 05:34 PM UTC
- Duration
- 19m
Affected: Management Portal (huntress.io)
Timeline · 4 updates
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identified Apr 01, 2026, 05:14 PM UTC
The issue has been identified and a fix is being implemented.
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identified Apr 01, 2026, 05:15 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Apr 01, 2026, 05:17 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 01, 2026, 05:34 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 19, 2026, 04:24 PM UTC
- Resolved
- Mar 19, 2026, 04:57 PM UTC
- Duration
- 33m
Affected: Management Portal (huntress.io)
Timeline · 5 updates
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investigating Mar 19, 2026, 04:24 PM UTC
We are currently investigating this issue.
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investigating Mar 19, 2026, 04:28 PM UTC
We are continuing to investigate this issue.
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identified Mar 19, 2026, 04:45 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Mar 19, 2026, 04:46 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 19, 2026, 04:57 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 19, 2026, 02:08 AM UTC
- Resolved
- Mar 19, 2026, 03:36 AM UTC
- Duration
- 1h 28m
Affected: Management Portal (huntress.io)Incident Reports
Timeline · 3 updates
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identified Mar 19, 2026, 02:08 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Mar 19, 2026, 02:24 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 19, 2026, 03:36 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 18, 2026, 07:32 PM UTC
- Resolved
- Mar 19, 2026, 12:46 AM UTC
- Duration
- 5h 13m
Affected: ITDR
Timeline · 2 updates
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monitoring Mar 18, 2026, 07:32 PM UTC
A fix has been implemented. We are working on data replay.
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resolved Mar 19, 2026, 12:46 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 17, 2026, 01:17 PM UTC
- Resolved
- Mar 17, 2026, 02:26 PM UTC
- Duration
- 1h 8m
Affected: Management Portal (huntress.io)Agent Deployment and CommunicationIncident ReportsITDRSIEM
Timeline · 4 updates
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monitoring Mar 17, 2026, 01:17 PM UTC
An issue has been identified within our infrastructure preventing new services from being created. A mitigation is being deploying now.
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monitoring Mar 17, 2026, 01:48 PM UTC
Negative side effects of the mitigation are being addressed.
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monitoring Mar 17, 2026, 01:59 PM UTC
We are continuing to monitor for any further issues.
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resolved Mar 17, 2026, 02:26 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 16, 2026, 10:13 PM UTC
- Resolved
- Mar 17, 2026, 01:14 AM UTC
- Duration
- 3h
Affected: SIEM
Timeline · 4 updates
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investigating Mar 16, 2026, 10:13 PM UTC
We are currently investigating this issue.
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identified Mar 16, 2026, 11:08 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Mar 16, 2026, 11:17 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 17, 2026, 01:14 AM UTC
All components are operating normally.
Read the full incident report →
- Detected by Pingoru
- Mar 16, 2026, 04:38 PM UTC
- Resolved
- Mar 16, 2026, 06:20 PM UTC
- Duration
- 1h 42m
Affected: SIEM
Timeline · 2 updates
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monitoring Mar 16, 2026, 04:38 PM UTC
A fix has been implemented, and we are monitoring the results.
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resolved Mar 16, 2026, 06:20 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 13, 2026, 04:30 PM UTC
- Resolved
- Mar 13, 2026, 04:30 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Mar 13, 2026, 05:02 PM UTC
We have rolled out the fix to the Huntress portal and are seeing resolution across the board.
Read the full incident report →
- Detected by Pingoru
- Mar 11, 2026, 01:48 PM UTC
- Resolved
- Mar 11, 2026, 02:12 PM UTC
- Duration
- 23m
Affected: Incident Reports
Timeline · 2 updates
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monitoring Mar 11, 2026, 01:48 PM UTC
Engineers have identified and resolved a processing delay impacting customer messaging.
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resolved Mar 11, 2026, 02:12 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 02, 2026, 11:39 PM UTC
- Resolved
- Mar 03, 2026, 09:54 PM UTC
- Duration
- 22h 15m
Affected: ITDR
Timeline · 3 updates
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investigating Mar 02, 2026, 11:39 PM UTC
We are currently investigating this issue.
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identified Mar 03, 2026, 12:33 AM UTC
The issue has been identified and a fix is being implemented.
-
resolved Mar 03, 2026, 09:54 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 04, 2026, 01:12 AM UTC
- Resolved
- Feb 04, 2026, 04:46 PM UTC
- Duration
- 15h 34m
Affected: Management Portal (huntress.io)Agent Deployment and CommunicationSecurity Awareness TrainingIncident ReportsITDRSIEM
Timeline · 5 updates
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investigating Feb 04, 2026, 01:12 AM UTC
We are currently investigating this issue.
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monitoring Feb 04, 2026, 02:08 AM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Feb 04, 2026, 05:05 AM UTC
We are continuing to monitor for any further issues.
-
monitoring Feb 04, 2026, 06:00 AM UTC
We are continuing to monitor for any further issues.
-
resolved Feb 04, 2026, 04:46 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 02, 2026, 01:14 PM UTC
- Resolved
- Feb 03, 2026, 01:39 AM UTC
- Duration
- 12h 25m
Affected: Incident Reports
Timeline · 5 updates
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investigating Feb 02, 2026, 01:14 PM UTC
We are currently investigating this issue.
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identified Feb 02, 2026, 01:51 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Feb 02, 2026, 02:19 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Feb 02, 2026, 04:43 PM UTC
Data processing is now operating normally. We are in the process of replaying missing data.
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resolved Feb 03, 2026, 01:39 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 31, 2026, 10:01 AM UTC
- Resolved
- Jan 31, 2026, 11:34 AM UTC
- Duration
- 1h 32m
Affected: SIEM
Timeline · 4 updates
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investigating Jan 31, 2026, 10:01 AM UTC
We are currently investigating an issue impacting SIEM data storage.
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identified Jan 31, 2026, 10:07 AM UTC
The issue has been identified in an upstream service provider, and we are currently working with their team to resolve.
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monitoring Jan 31, 2026, 11:03 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jan 31, 2026, 11:34 AM UTC
This incident has been resolved.
Read the full incident report →
