Huntress experienced a major incident on July 31, 2025, lasting 19h 29m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 31, 2025, 10:42 PM UTC
We are currently investigating this issue.
- identified Aug 01, 2025, 12:30 AM UTC
Onboarding is degraded due to a problem with the upstream provider. We are actively escalating the problem through multiple channels.
- monitoring Aug 01, 2025, 12:30 PM UTC
After working with the upstream provider, a fix has been rolled out and onboarding appears to be working as expected.
- resolved Aug 01, 2025, 06:11 PM UTC
This incident has been resolved.