Huntress Outage History
Huntress is up right nowPingoru has recorded 52 incidents for Huntress: 40 in the last 12 months and 8 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 18 of 720 (2%) |
| May 2026 | 2 | 6 of 744 (1%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 2 | 3 of 744 (0%) |
| August 2026 | 4 | 57 of 744 (8%) |
| September 2026 | 1 | 330 of 720 (46%) |
| October 2026 | 3 | 76 of 515 (15%) |
Incidents, newest first
Notice October 21, 2026 Curricula Simulated Phish Service is down. 3h 27m Curricula Simulated Phishing Server
Started Oct 21, 2026, 08:30 PM UTC· resolved Oct 21, 2026, 11:58 PM UTC
- identified Oct 21, 2026, 08:30 PM UTC
The ability to send simulated phishing messages, deliverability tests, and LDAP sync are temporarily offline while we apply security patches to address a PHP vulnerability. All other services are operational. Messages will resume processing after the patches are applied.
- resolved Oct 21, 2026, 11:58 PM UTC
This incident has been resolved.
Notice October 15, 2026 Partial ITDR Ingestion Delay for M365 Events 20h 41m ITDR
Started Oct 15, 2026, 11:05 PM UTC· resolved Oct 16, 2026, 07:46 PM UTC
- investigating Oct 15, 2026, 11:05 PM UTC
Microsoft 365 identity events are currently delayed for some tenants. This may delay identity detections and incident reports for affected tenants. We are investigating and will provide another update as we learn more.
- monitoring Oct 16, 2026, 03:53 PM UTC
We have observed an improvement in the availability of Microsoft 365 identity events. Some events may still be delayed while the remaining backlog is processed. We are monitoring Microsoft event availability and verifying that identity detections and incident reports return to normal. We will provide another update by 2pmPT, or sooner if we receive a material update.
- resolved Oct 16, 2026, 07:46 PM UTC
Microsoft 365 identity events are being received within normal ranges. Delayed events have been processed, and identity detections and incident reports are current. We are resolving this incident.
Major October 1, 2026 Signal generation and SOC response delay 4h 3m Agent Deployment and Communication, Incident Reports, ITDR, SIEM
Started Oct 01, 2026, 05:02 AM UTC· resolved Oct 01, 2026, 09:05 AM UTC
- investigating Oct 01, 2026, 05:02 AM UTC
We are experiencing delayed signal generation affecting our SOC response time and are currently investigating the issue.
- identified Oct 01, 2026, 05:35 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 01, 2026, 05:40 AM UTC
A fix has been implemented and signal generation + detections are returning to normal. SOC response continues to be delayed.
- monitoring Oct 01, 2026, 05:41 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 01, 2026, 05:43 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 01, 2026, 09:05 AM UTC
This incident has been resolved.
Major September 30, 2026 ITDR Event Ingestion Delay 2d 5h ITDR
Started Sep 30, 2026, 10:29 PM UTC· resolved Oct 03, 2026, 04:16 AM UTC
- investigating Sep 30, 2026, 10:29 PM UTC
We have noticed a delay in events being sent to us by Microsoft and are investigating the issue.
- monitoring Oct 01, 2026, 12:38 AM UTC
We've identified an intermittent lag in events from Microsoft. We are working with our partners at Microsoft and providing them with information on any affected customers.
- monitoring Oct 01, 2026, 08:50 PM UTC
Microsoft has identified the cause of the lag and expect the latency to drop over the next 24 hours. We will continue to monitor and share information as we receive it.
- monitoring Oct 02, 2026, 02:12 PM UTC
We have observed a significant improvement in the data lag coming from Microsoft. We will continue to monitor to ensure this trend continues, and will share additional information if any becomes available.
- resolved Oct 03, 2026, 04:16 AM UTC
Data ingest lag from Microsoft has been resolved.
Minor August 31, 2026 ITDR Ingestion Delay 20d 4h ITDR
Started Aug 31, 2026, 04:53 PM UTC· resolved Sep 20, 2026, 09:18 PM UTC
- investigating Aug 31, 2026, 04:53 PM UTC
We have noticed a slight delay in our ITDR ingestion pipeline, and are investigating the cause.
- identified Aug 31, 2026, 05:37 PM UTC
We've identified that the cause of our ingestion delay is from a degradation in Microsoft's M365 APIs. No GWS customer are affected. We're working through our partner channels to get this resolved, and will update this page as soon as we know more information.
- monitoring Sep 01, 2026, 10:09 PM UTC
We're continuing to work with our partners at Microsoft, who have identified the cause of the delay and are in the process of implementing a fix. We are still seeing intermittent delays of up to 4 hours for some customers. We will continue to provide updates as soon as more information becomes available.
- monitoring Sep 11, 2026, 03:55 PM UTC
We are continuing to provide information about any affected customers to our partners at Microsoft. Intermittent delays continue to show up for a small set of affected customers.
- monitoring Sep 14, 2026, 06:49 PM UTC
We are continuing to work with Microsoft to resolve the intermittent delays for a small set of affected customers.
- monitoring Sep 16, 2026, 02:53 PM UTC
Our partners at Microsoft are in the process of rolling out a fix across the affected tenants. We are monitoring the effect and providing information to them on the effectiveness of this solution.
- monitoring Sep 17, 2026, 03:18 PM UTC
Our partners at Microsoft have deployed a fix for the affected customers which will roll out over the remainder of this week and into the weekend. We will continue working with them to verify the fix is working as intended.
- resolved Sep 20, 2026, 09:18 PM UTC
Microsoft has deployed additional fixes to their infrastructure, and our internal telemetry is back to showing normal ingest timing for events. This incident is now resolved.
Minor July 23, 2026 Elevated ITDR Signal Latency 1h 4m ITDR
Started Jul 23, 2026, 06:58 PM UTC· resolved Jul 23, 2026, 08:03 PM UTC
- monitoring Jul 23, 2026, 06:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 23, 2026, 08:03 PM UTC
This incident has been resolved.
Major July 2, 2026 Page Load Failures in Australia, New Zealand 1h 30m Management Portal (huntress.io)
Started Jul 02, 2026, 12:57 AM UTC· resolved Jul 02, 2026, 02:28 AM UTC
- investigating Jul 02, 2026, 12:57 AM UTC
We are currently investigating an issue affecting the management portal for users located in Australia, New Zealand, and the surrounding Oceania region
- investigating Jul 02, 2026, 01:39 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 02, 2026, 01:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 02, 2026, 02:28 AM UTC
This incident has been resolved.
Minor June 4, 2026 Signal processing delays 1h 12m ITDR, SIEM
Started Jun 04, 2026, 01:38 AM UTC· resolved Jun 04, 2026, 02:51 AM UTC
- investigating Jun 04, 2026, 01:38 AM UTC
We are investigating delays in signal processing for ITDR, EDR and SIEM.
- identified Jun 04, 2026, 02:10 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 04, 2026, 02:39 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 04, 2026, 02:51 AM UTC
This incident has been resolved.
Major May 8, 2026 Portal Web Errors and Agent Communication Delays 1h 37m Management Portal (huntress.io), Huntress Web (huntress.com), Agent Deployment and Communication, Security Awareness Training and 3 more
Started May 08, 2026, 12:49 AM UTC· resolved May 08, 2026, 02:27 AM UTC
- investigating May 08, 2026, 12:49 AM UTC
We are currently investigating this issue.
- investigating May 08, 2026, 01:24 AM UTC
Amazon Web Services is experiencing an outage which is impacting our ability to remediate. Investigation is ongoing.
- identified May 08, 2026, 02:09 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 08, 2026, 02:10 AM UTC
We have taken action to mitigate the effects of the AWS outage and are continuing to monitor.
- resolved May 08, 2026, 02:27 AM UTC
We have shifted resources off of the affected AWS zone and are not seeing any further issues.
Minor May 2, 2026 Automated Phone Notification Outage 4h 15m Management Portal (huntress.io), Incident Reports
Started May 02, 2026, 09:22 PM UTC· resolved May 03, 2026, 01:38 AM UTC
- identified May 02, 2026, 09:22 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 02, 2026, 09:36 PM UTC
We are continuing to work on a fix for this issue.
- identified May 02, 2026, 11:20 PM UTC
We're currently experiencing an issue with our outbound calling provider, which is temporarily preventing our automated incident notification phone calls and voice-based verification/MFA codes from going out. SMS notifications are still being delivered as expected. A workaround has been implemented while we continue to work with the vendor on resolution.
- resolved May 03, 2026, 01:38 AM UTC
This incident has been resolved.
Minor April 25, 2026 Portal Degradation 9h 57m Management Portal (huntress.io), Agent Deployment and Communication, Incident Reports, ITDR and 1 more
Started Apr 25, 2026, 02:03 AM UTC· resolved Apr 25, 2026, 12:01 PM UTC
- investigating Apr 25, 2026, 02:03 AM UTC
We are currently investigating an issue causing occasional timeouts across services.
- identified Apr 25, 2026, 02:22 AM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 25, 2026, 03:52 AM UTC
We are continuing to work on a fix for this issue, and we're seeing positive changes.
- identified Apr 25, 2026, 08:42 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 25, 2026, 10:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 25, 2026, 12:01 PM UTC
This incident has been resolved.
Minor April 21, 2026 Event processing delay 3h 8m Agent Deployment and Communication, Incident Reports
Started Apr 21, 2026, 04:43 PM UTC· resolved Apr 21, 2026, 07:51 PM UTC
- investigating Apr 21, 2026, 04:43 PM UTC
We are currently investigating this issue.
- identified Apr 21, 2026, 04:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 21, 2026, 05:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2026, 07:51 PM UTC
This incident has been resolved.
Minor April 16, 2026 Services degraded 3h 47m Management Portal (huntress.io), Agent Deployment and Communication, Security Awareness Training, Incident Reports and 2 more
Started Apr 16, 2026, 05:28 PM UTC· resolved Apr 16, 2026, 09:15 PM UTC
- investigating Apr 16, 2026, 05:28 PM UTC
We are currently investigating this issue.
- identified Apr 16, 2026, 05:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 16, 2026, 05:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 16, 2026, 09:15 PM UTC
This incident has been resolved.
Critical April 10, 2026 Web Portal Not Loading 40m Management Portal (huntress.io)
Started Apr 10, 2026, 08:06 PM UTC· resolved Apr 10, 2026, 08:46 PM UTC
- identified Apr 10, 2026, 08:06 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 10, 2026, 08:11 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 10, 2026, 08:14 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 10, 2026, 08:46 PM UTC
This incident has been resolved.
Critical April 1, 2026 Delay in Notification including Emails / PSA 19m Management Portal (huntress.io)
Started Apr 01, 2026, 05:14 PM UTC· resolved Apr 01, 2026, 05:34 PM UTC
- identified Apr 01, 2026, 05:14 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 01, 2026, 05:15 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 01, 2026, 05:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 01, 2026, 05:34 PM UTC
This incident has been resolved.
Major March 19, 2026 Portal Web Errors 33m Management Portal (huntress.io)
Started Mar 19, 2026, 04:24 PM UTC· resolved Mar 19, 2026, 04:57 PM UTC
- investigating Mar 19, 2026, 04:24 PM UTC
We are currently investigating this issue.
- investigating Mar 19, 2026, 04:28 PM UTC
We are continuing to investigate this issue.
- identified Mar 19, 2026, 04:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 19, 2026, 04:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 04:57 PM UTC
This incident has been resolved.
Minor March 19, 2026 Rio Processing Delay 1h 28m Management Portal (huntress.io), Incident Reports
Started Mar 19, 2026, 02:08 AM UTC· resolved Mar 19, 2026, 03:36 AM UTC
- identified Mar 19, 2026, 02:08 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 19, 2026, 02:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 03:36 AM UTC
This incident has been resolved.
Notice March 18, 2026 ITDR Detections Are Catching Up 5h 13m ITDR
Started Mar 18, 2026, 07:32 PM UTC· resolved Mar 19, 2026, 12:46 AM UTC
- monitoring Mar 18, 2026, 07:32 PM UTC
A fix has been implemented. We are working on data replay.
- resolved Mar 19, 2026, 12:46 AM UTC
This incident has been resolved.
Major March 17, 2026 Partial Service Outage 1h 8m Management Portal (huntress.io), Agent Deployment and Communication, Incident Reports, ITDR and 1 more
Started Mar 17, 2026, 01:17 PM UTC· resolved Mar 17, 2026, 02:26 PM UTC
- monitoring Mar 17, 2026, 01:17 PM UTC
An issue has been identified within our infrastructure preventing new services from being created. A mitigation is being deploying now.
- monitoring Mar 17, 2026, 01:48 PM UTC
Negative side effects of the mitigation are being addressed.
- monitoring Mar 17, 2026, 01:59 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 17, 2026, 02:26 PM UTC
This incident has been resolved.
Minor March 16, 2026 Delays in SIEM Processing 3h SIEM
Started Mar 16, 2026, 10:13 PM UTC· resolved Mar 17, 2026, 01:14 AM UTC
- investigating Mar 16, 2026, 10:13 PM UTC
We are currently investigating this issue.
- identified Mar 16, 2026, 11:08 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 16, 2026, 11:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 17, 2026, 01:14 AM UTC
All components are operating normally.
Minor March 16, 2026 Signal processing delays for SIEM data 1h 42m SIEM
Started Mar 16, 2026, 04:38 PM UTC· resolved Mar 16, 2026, 06:20 PM UTC
- monitoring Mar 16, 2026, 04:38 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Mar 16, 2026, 06:20 PM UTC
This incident has been resolved.
Notice March 13, 2026 Portal outage –
Started Mar 13, 2026, 04:30 PM UTC· resolved Mar 13, 2026, 04:30 PM UTC
- resolved Mar 13, 2026, 05:02 PM UTC
We have rolled out the fix to the Huntress portal and are seeing resolution across the board.
Minor March 11, 2026 Customer Messaging Delay 23m Incident Reports
Started Mar 11, 2026, 01:48 PM UTC· resolved Mar 11, 2026, 02:12 PM UTC
- monitoring Mar 11, 2026, 01:48 PM UTC
Engineers have identified and resolved a processing delay impacting customer messaging.
- resolved Mar 11, 2026, 02:12 PM UTC
This incident has been resolved.
Major March 2, 2026 Degraded ITDR Assisted Remediations 22h 15m ITDR
Started Mar 02, 2026, 11:39 PM UTC· resolved Mar 03, 2026, 09:54 PM UTC
- investigating Mar 02, 2026, 11:39 PM UTC
We are currently investigating this issue.
- identified Mar 03, 2026, 12:33 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 03, 2026, 09:54 PM UTC
This incident has been resolved.
Major February 4, 2026 Portal & agent communication issues 15h 34m Management Portal (huntress.io), Agent Deployment and Communication, Security Awareness Training, Incident Reports and 2 more
Started Feb 04, 2026, 01:12 AM UTC· resolved Feb 04, 2026, 04:46 PM UTC
- investigating Feb 04, 2026, 01:12 AM UTC
We are currently investigating this issue.
- monitoring Feb 04, 2026, 02:08 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 04, 2026, 05:05 AM UTC
We are continuing to monitor for any further issues.
- monitoring Feb 04, 2026, 06:00 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 04, 2026, 04:46 PM UTC
This incident has been resolved.