HungerRush OrderAI incident
Order Submission API Failure - Issue with Microsoft Azure
Resolved after 6 hours 50 minutes, affecting TextAi and TalkAi, on July 18, 2024.
We have identified an incident affecting multiple HungerRush services due to a Microsoft Azure outage. The following services are currently impacted: POS Services Online Order Restaurant Management Loyalty Integrations Cause: This disruption is caused by an ongoing outage with Microsoft Azure, our cloud service provider. We are actively monitoring the situation and are receiving updates from Microsoft. Updates: Further updates will be provided as soon as new information becomes available.
Affected components
Update timeline
- investigating Jul 18, 2024, 11:08 PM UTC
We are working with Microsoft & HungerRush POS team to get the issue resolved. Only affecting HungerRush POS stores.
- identified Jul 18, 2024, 11:24 PM UTC
We have identified an incident affecting multiple HungerRush services due to a Microsoft Azure outage. The following services are currently impacted: POS Services Online Order Restaurant Management Loyalty Integrations Cause: This disruption is caused by an ongoing outage with Microsoft Azure, our cloud service provider. We are actively monitoring the situation and are receiving updates from Microsoft. Updates: Further updates will be provided as soon as new information becomes available.
- resolved Jul 19, 2024, 05:58 AM UTC
This incident has been resolved.
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