Resolved after 1 hour 13 minutes, affecting TalkAi, on October 18, 2024.
Deepgram updated DNS routing to route traffic away from the instances responsible for the issue. Continuing to monitor until fully resolved.
Affected components
TalkAi
Update timeline
- investigating Oct 18, 2024, 03:08 PM UTC
We are currently investigating elevated 5xx error rates returned from batch requests to the Deepgram Voice API platform.
- investigating Oct 18, 2024, 03:10 PM UTC
We are currently investigating elevated 5xx error rates returned from batch requests to the Deepgram Voice API platform.
- monitoring Oct 18, 2024, 03:12 PM UTC
Deepgram updated DNS routing to route traffic away from the instances responsible for the issue. Continuing to monitor until fully resolved.
- resolved Oct 18, 2024, 04:21 PM UTC
Issue has been resolved
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