HungerRush OrderAI incident
Increased Latency on a Subset of TalkAi Phone Bot calls
Resolved after 6 minutes, affecting TalkAi, on December 27, 2024.
We are observing an increase in latency during the order taking process which might result in longer than normal wait times for the TalkAi phone bot to process and speak back a cart to the customer. We are investigating and expect an update within the next 1 hour.
Affected components
Update timeline
- investigating Dec 27, 2024, 10:43 PM UTC
We are observing an increase in latency during the order taking process which might result in longer than normal wait times for the TalkAi phone bot to process and speak back a cart to the customer. We are investigating and expect an update within the next 1 hour.
- resolved Dec 27, 2024, 10:50 PM UTC
Latency issue solved.
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