HungerRush OrderAI incident
Increased Errors when Submitting Orders to a Subset of Stores
Minor Vendor's status page →
Resolved after 15 hours 18 minutes, affecting TextAi and TalkAi, on February 15, 2025.
A fix has been implemented and errors are returning to healthy levels. The team is monitoring the fix for any further issues.
Affected components
TextAiTalkAi
Update timeline
- investigating Feb 15, 2025, 09:14 PM UTC
Certain stores are experienced increase error rates when sending orders are to the store's POS (point of sale). Our team is actively investigating the issue we expect an update within the next 2 hours.
- monitoring Feb 15, 2025, 09:21 PM UTC
A fix has been implemented and errors are returning to healthy levels. The team is monitoring the fix for any further issues.
- resolved Feb 16, 2025, 12:32 PM UTC
This incident has been resolved.
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