Humi incident

Issue with sending emails via Humi app

Resolved after 29 minutes, affecting Time Off and Performance and 1 more, on August 28, 2026.

identified Aug 28, 2026, 08:25 PM UTC

The Humi team has identified a degradation of performance impacting all email notifications except password reset and payroll communication. We are working towards a resolution with our email service provider.

Started
Aug 28, 2026, 08:25 PM UTC
Resolved
Aug 28, 2026, 08:54 PM UTC
Duration
29m
Detected by Pingoru
Aug 28, 2026, 08:25 PM UTC

Affected components

Time OffPerformanceRecruitingDocumentsAccountsEmployeesBenefitsMail Servers

Update timeline

  1. identified Aug 28, 2026, 08:25 PM UTC

    The Humi team has identified a degradation of performance impacting all email notifications except password reset and payroll communication. We are working towards a resolution with our email service provider.

  2. resolved Aug 28, 2026, 08:54 PM UTC

    All email notifications issue have been resolved

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