Humi incident

Security maintenance

Resolved after 36 minutes, affecting Dropbox Sign - Embedded signing and Core Infrastructure and 1 more, on October 21, 2026.

resolved Oct 21, 2026, 04:09 PM UTC

Our security maintenance has been successfully completed, and full platform access has been restored. Our team has applied the necessary security patch and taken precautionary measures to ensure the continued protection of our customers and their data. Thank you for your patience and understanding.

Started
Oct 21, 2026, 03:32 PM UTC
Resolved
Oct 21, 2026, 04:09 PM UTC
Duration
36m
Detected by Pingoru
Oct 21, 2026, 03:32 PM UTC

Affected components

Dropbox Sign - Embedded signingCore InfrastructureData StorageStripe JSTime OffPerformanceRecruitingDocumentsFile StorageDropbox Sign - API services

Update timeline

  1. investigating Oct 21, 2026, 03:32 PM UTC

    We are performing important security maintenance on our platform in response to a recently identified vulnerability affecting technology used by organizations globally. You can read more about the issue in this report: https://globalnews.ca/news/12110881/government-sites-go-dark-vuln-in-code/ As a precautionary measure, we are proactively addressing this issue with a security patch designed to protect our customers and their data. We recognize how important our platform is to your day-to-day operations, and we understand the inconvenience this maintenance may cause. Our team is working diligently to complete this maintenance as quickly and safely as possible. We are taking every precaution to ensure the platform is secure before restoring full access. We are committed to keeping you informed as work progresses and sincerely appreciate your patience, understanding, and continued trust as we protect your information.

  2. resolved Oct 21, 2026, 04:09 PM UTC

    Our security maintenance has been successfully completed, and full platform access has been restored. Our team has applied the necessary security patch and taken precautionary measures to ensure the continued protection of our customers and their data. Thank you for your patience and understanding.

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