Hume AI incident

EVI and TTS API Issues

Minor Resolved View vendor source →

Hume AI experienced a minor incident on January 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 04:27 PM UTC
Resolved
Jan 28, 2026, 04:27 PM UTC
Duration
—
Detected by Pingoru
Jan 28, 2026, 04:27 PM UTC

Update timeline

  1. investigating Jan 28, 2026, 04:00 PM UTC

    Status: Investigating Due to an upstream inference provider we're seeing some failed requests on EVI and TTS. Affected components Empathic Voice Interface API (EVI) (Partial outage) Text-to-speech API (TTS) (Partial outage)

  2. resolved Jan 28, 2026, 04:27 PM UTC

    Status: Resolved Issue was resolved. Affected components Empathic Voice Interface API (EVI) (Operational) Text-to-speech API (TTS) (Operational)