Some HubSpot tools may be unavailable for some users

Update timeline

1. investigating Sep 08, 2026, 04:21 PM UTC

   We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

2. monitoring Sep 08, 2026, 04:33 PM UTC

   We've addressed the issue that caused all impaired tools to be partially unavailable in North America since 11:46 AM EDT (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

3. resolved Sep 08, 2026, 05:20 PM UTC

   Between 11:46 AM EDT (UTC -04:00) and 12:45 PM EDT (UTC -04:00), some customers in North America experienced degraded loading times with some HubSpot tools. This was caused by a server impairment. As of 12:45 PM EDT (UTC -04:00), our tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.