HRS incident

Resolved - HRS service notification

Major Resolved View vendor source →

HRS experienced a major incident on June 17, 2026 affecting HRS Web Service API and HRS Concur API and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 08:15 PM UTC
Resolved
Jun 17, 2026, 09:30 PM UTC
Duration
1h 15m
Detected by Pingoru
Jun 17, 2026, 08:15 PM UTC

Affected components

HRS Web Service APIHRS Concur APIMobileGDS AppsAmadeus CrypticAmadeus MSSabreTravelport

Update timeline

  1. investigating Jun 17, 2026, 08:48 PM UTC

    Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations