HRS experienced a major incident on June 17, 2026 affecting Connect and Corporate Booking Portal and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
ConnectCorporate Booking PortalHRS Web Service APIHRS Concur APICRS API ConnectsGDS AppsAmadeus MS
Update timeline
- investigating Jun 17, 2026, 03:54 PM UTC
Dear customer We are investigating a disruption to our service and are working with the highest priority to determine the impact and restore the service. Please accept our sincere apologies for the inconvenience caused and thank you for your understanding. HRS Product Operations
- resolved Jun 17, 2026, 04:39 PM UTC
Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations