HRS incident

Amadeus Degradation

Minor Resolved View vendor source →

HRS experienced a minor incident on June 16, 2026 affecting Connect and Corporate Booking Portal and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 04:52 AM UTC
Resolved
Jun 16, 2026, 05:36 AM UTC
Duration
44m
Detected by Pingoru
Jun 16, 2026, 04:52 AM UTC

Affected components

ConnectCorporate Booking PortalHRS Web Service APIHRS Concur APICRS API ConnectsGDS AppsAmadeus MS

Update timeline

  1. investigating Jun 16, 2026, 04:52 AM UTC

    Dear customer We are investigating a disruption to our service and are working with the highest priority to determine the impact and restore the service. Please accept our sincere apologies for the inconvenience caused and thank you for your understanding. HRS Product Operations

  2. resolved Jun 16, 2026, 05:36 AM UTC

    Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations