HRS incident

BCOM Booking Failure

Minor Resolved View vendor source →
Started
Feb 19, 2026, 06:46 AM UTC
Resolved
Feb 19, 2026, 11:25 AM UTC
Duration
4h 38m
Detected by Pingoru
Feb 19, 2026, 06:46 AM UTC

Affected components

CRS API Connects

Update timeline

  1. investigating Feb 19, 2026, 06:46 AM UTC

    Hi, We are currently experiencing a service degradation impacting BCOM bookings, with a 34% failure rate. The issue has been escalated to BCOM, and we are awaiting their response. This service disruption may impact operational performance. Sorry for the inconvenience caused.

  2. investigating Feb 19, 2026, 08:49 AM UTC

    Issue is still ongoing and we are waiting for a response from BCOM

  3. investigating Feb 19, 2026, 10:50 AM UTC

    The issue remains unresolved. BCOM is actively working on a fix.

  4. investigating Feb 19, 2026, 11:18 AM UTC

    The issue for BCOM has been resolved

  5. resolved Feb 19, 2026, 11:25 AM UTC

    The issue for Radisson has been resolved

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