HRS experienced a minor incident on February 19, 2026 affecting CRS API Connects, lasting 4h 38m. The incident has been resolved; the full update timeline is below.
Affected components
CRS API Connects
Update timeline
- investigating Feb 19, 2026, 06:46 AM UTC
Hi, We are currently experiencing a service degradation impacting BCOM bookings, with a 34% failure rate. The issue has been escalated to BCOM, and we are awaiting their response. This service disruption may impact operational performance. Sorry for the inconvenience caused.
- investigating Feb 19, 2026, 08:49 AM UTC
Issue is still ongoing and we are waiting for a response from BCOM
- investigating Feb 19, 2026, 10:50 AM UTC
The issue remains unresolved. BCOM is actively working on a fix.
- investigating Feb 19, 2026, 11:18 AM UTC
The issue for BCOM has been resolved
- resolved Feb 19, 2026, 11:25 AM UTC
The issue for Radisson has been resolved